New class request notifications are displayed on the school admin dashboard.


When a student request a class the system automatically sends the administrator an email notifying them a class has being requested. The email contains the information needed to create the class.

Click the link on the email: 'login to create a class'


The link will direct you to the School Admin dashboard.

crm class request notification email
crm class request notifications

Click more info to view class requests

crm class request tab - more info

On this screen you will see:

  1. Students name
  2. Student's contact email
  3. Students telephone number
  4. Class request date and time
  5. Language of the class requested
  6. Class level requested
  7. Student profiency level score
  8. Class status

crm class request status

*Note: The above fields will display blank if students have not entered their name, telephone number and have not taken the level test.
Some businesses choose not to have have level test activated on their platform.

Create a requested class

Click on the Status button

crm class request status button

Click on the Add Class button

online school software add class

Choose a teacher from the drop down menu

crm class request add teacher

*Note: All the fields will be pre-filled with the students requested time, date, level and language.

crm class request add a teacher and save

Clicking on save will send an automatic message to the teacher letting them know a class has been booked.

teacher confirmation class booked email

The student will also receive an automatic email advising them the class is booked. This email will appear to the student as been sent from the teacher that will be conducting the class.

student confirmation class booked email

The class will be then updated to booked

crm class request status booked